1. Agreement to Terms
By accessing or using the website (https://www.lotusriverai.com) or any AI automation services (collectively, the “Services”) provided by Lotus River AI (a sole proprietorship of Craig Daniels, Singapore UEN [●]), you agree to these Terms & Conditions (“Terms”). If you don’t agree, please stop using our Services.
2. Definitions
“Client” means you, the person or entity using the Services.
“Content” means all software, designs, text, graphics, logos, AI models and other materials we provide.
“PDPA” refers to Singapore’s Personal Data Protection Act 2012.
3. Scope of License & Access
We grant you a limited, non-exclusive, non-transferable right to access and use the Services for your internal business purposes only.
You must not reverse-engineer, copy, modify, distribute or create derivative works of our AI models, software or website.
4. Registration & Account Security
Where registration is required, you are responsible for keeping your username/password confidential and for all activity under your account.
Notify us immediately of any unauthorized use.
5. Intellectual Property
All IP in Content—code, algorithms, designs, outputs generated by our AI, trademarks, and documentation—remains the sole property of Lotus River AI or its licensors. You obtain no rights except as expressly granted in these Terms.
6. Client Data & Confidentiality
You retain ownership of data you upload (“Client Data”).
You grant us a royalty-free license to use Client Data only to provide Services.
We will treat all Client Data as confidential and use at least the same standard of care we apply to our own confidential information.
7. Fees, Payment & Refunds
Fees are as agreed in writing. Payments are due per invoice terms.
Late payments may incur interest or suspension of Services.
Refunds are only as required by law or as expressly agreed in writing.
8. Privacy & Data Protection
We collect, use and store personal data in accordance with the PDPA. Our Privacy Policy (https://www.lotusriverai.com/privacy) explains the details.
9. Disclaimers & Limitation of Liability
“As-Is”: Services are provided without warranty of uninterrupted operation or fitness for a particular purpose.
Liability Cap: To the maximum extent permitted by law, Lotus River AI’s total liability under or relating to these Terms is limited to the total fees you’ve paid us in the 6 months preceding the claim.
We are not liable for indirect, incidental, special or consequential damages.
10. Indemnification
You agree to indemnify us against any third-party claims arising from your misuse of the Services or breach of these Terms.
11. Termination
We may suspend or terminate your access if you breach these Terms, insolvency events occur, or for any other reason on 14 days’ notice.
You may terminate at any time by ceasing use and settling all outstanding fees.
12. Dispute Resolution
Informal: Let’s try to sort out disputes amicably within 30 days of notice.
Mediation & Litigation: If informal fails, disputes will be referred to the Singapore International Mediation Centre (SIMC). Failing settlement, either party may apply to the Singapore courts.
Governing Law: These Terms are governed by the laws of Singapore.
13. Changes to Terms
We may update these Terms at any time. We’ll post revisions on our site with a new “Last updated” date. Continued use signifies acceptance.
14. Force Majeure
Neither party is liable for delays caused by events beyond reasonable control (e.g., natural disasters, pandemics, internet outages).
15. Miscellaneous
Assignment: You may not assign rights without our consent; we may assign to affiliates or in a merger.
Severability: If any provision is unenforceable, the remainder survives.
Entire Agreement: These Terms (and any written addenda) are the full agreement between you and Lotus River AI.
Sole Proprietor, Lotus River AI
Email: [email protected]
1. Introduction
Lotus River AI is committed to protecting your privacy and ensuring that your personal information is collected and processed lawfully, transparently, and securely in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.
2. Information We Collect
We collect and process personal data, including but not limited to:
Contact information (name, email address, phone number)Business details (company name, industry, size)Website usage data (IP address, browser type, cookies, analytics)Customer service interactions
3. How We Use Your Information
We use personal data to:
Provide and improve our AI automation servicesProcess inquiries and support requestsConduct marketing and promotional activities (with consent)Ensure security and fraud preventionComply with legal obligations.
4. Sharing of Information
We do not sell your personal data. However, we may share it with:
Trusted service providers assisting in business operationsLegal authorities when required by lawThird-party platforms for analytics and marketing (with consent)
5. Data Security
We implement appropriate security measures to protect personal data from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.
6. Your Rights Under POPIA
You have the right to:
Access and request copies of your personal dataRequest correction or deletion of inaccurate informationObject to processing for marketing purposesLodge complaints with the Information Regulator of South Africa
7. Cookies and Tracking
Our website may use cookies and tracking technologies to enhance user experience and collect analytics data. You can adjust cookie settings in your browser.
8. Contact Us
For inquiries or to exercise your privacy rights, contact us at:
Email: [email protected]
Success
Crafted Websites and Graphics that Leave a Lasting Impression
